Transport Lead

About the Job

• Position: Transport Lead
• Employment Type: Full-Time
• Department: Customer Service
• Location: Tema | Ghana

At GBfoods, we offer culinary solutions in several countries of Europe and Africa with prestigious leading local brands, including Jumbo, Gallina Blanca, Erasco, Gino, Liebig, Star, Bama, D&L, Grand'Italia and Blå Band, among others. GBfoods Africa operates in 24 countries with a regional office in Accra - Ghana.

Our Purpose “Celebrating local flavours” is to empower and take care of each of the local communities we belong to and to bring out their authentic flavours. Some of our local brands have been in consumers' kitchens for over a century and have positioned themselves as authentically loved brands, as well as deeply rooted parts of the local culture.

Today, with a turnover of around 1.5 billion euros and a team of around 3,300 people, we are the preferred choice of millions of consumers.

Job Purpose: As the transport lead, you will coordinate and lead the timely execution and delivery processess of orders to customers, ensuring that all orders are accurate and delivered with care.

Key Responsibilities

Your role will include:

• Coordinate with the Outbound and Warehouse team to ensure accurate and timely loading of orders
• Track shipments in real-time and monitor delivery performance to ensure high service levels
• Resolve any transportation- related issues, such as delays, damage, or shortages
• Continuously evaluate and improve transportation processes to increase efficiency, reduce costs, and enhance customer satisfaction.
• Develop and maintain relationships with transporters to ensure capacity, reliability, and cost-effectiveness
• Communicate with internal stakeholders (e.g., Sales, Stock management team, Delivery Lead and Demand Planner) and external stakeholders (e.g. Customers) to ensure smooth transportation operations such as Transport scheduling and knowing truck loading needs
• Analyze data to identify trends, opportunities for improvement, and areas for cost reduction.
• Review freight rates and other transportation costs to keep working costs low

What can you expect from us?
You will contribute to the success of our fast-growing and sustainable international organization which is committed to investing in Africa; while enjoying a differential employee experience.

What we expect from you?

We expect that you bring aboard your authentic personality and experience to ensure the timely and efficient delivery of products to our customers.